Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.You can copy them to a CD/DVD, external drive or a pen drive Removing malware can be unpredictable, it is unlikely, but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen.Click on the Follow This Topic Button ( at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly.Make sure you're subscribed to this topic:.Please enable your system to show hidden files: How to see hidden files in Windows.If the log is too large, then you can use attachments by clicking on the More Reply Options button.Please do not post logs using CODE, QUOTE, or FONT tags.If needed, please print out these instructions. If there is anything that you do not understand kindly ask before proceeding. Please read the following and post back the logs when ready and we'll see about getting you cleaned up.īefore we proceed further, please read all of the following instructions carefully.
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